It deals with all of the nuances I could find in order to get the new Quick Assist and its prerequisites installed and working in as many scenarios as I could test. To work around this, I’ve written a script called Invoke-QuickAssist.ps1 and published it in the PowerShell Gallery. But when the in-box app was replaced with a version from the Store, it became impossible to use Quick Assist without first installing it…but what if you cannot open the Store app? Maybe the device is in the Out of Box Experience (OOBE) during an Autopilot deployment and the user is stuck on something.
Using Quick Assist to provide remote help can be a convenient way to get hands-on with a device when needed.
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